Terms of sale

These terms apply to any purchase of an original painting or any commission made with Laurine Girard (Zbekal) through this site or following an exchange initiated on it. French law applies; the French version prevails in case of discrepancy.

1. Seller

Laurine Girard, Sole trader · Artistic creation in the visual arts (France), SIRET 992 072 728 00015, 49290 Chalonnes-sur-Loire, laurine@zbekal.com. VAT not applicable, art. 293 B of the French General Tax Code.

2. Paintings and prices

Each painting is a unique original, signed, and sold with a certificate of authenticity. Prices are shown in euros, all taxes included. Delivery costs are quoted separately, before payment, according to the destination and the size of the painting. Prices may change at any time; the price applicable is the one confirmed in writing when you order.

3. Ordering and payment

You send a request through the site or by email. I confirm the painting is available, the total price including delivery, and send you a secure payment link (card payment) or bank details. The painting is reserved for 72 hours from the sending of the payment link. The sale is final once payment has been received in full, which I confirm by email.

4. Delivery

Paintings are carefully packed and shipped insured, usually within 2 to 3 weeks of payment; the exact timing is confirmed with you. Collection in person in Maine-et-Loire is possible. Please check the parcel on delivery and let me know of any damage within 48 hours, with photographs, so that the insurance can be claimed.

5. Right of withdrawal

As a consumer buying at a distance, you have 14 days from delivery to change your mind, without having to give a reason (article L221-18 of the French Consumer Code). Tell me by email within that period, then return the painting in its original condition and packaging within 14 days; return costs are at your expense. I refund you within 14 days of receiving the painting back. The right of withdrawal does not apply to commissioned paintings made to your specifications (article L221-28, 3°).

6. Commissions

A commission starts with a written quote (size, subject, colours, price, timing). A 30% deposit confirms the order; a sketch or a photograph of the work in progress is submitted for your approval before completion; the balance is paid before delivery. Because the painting is made to your specifications, it cannot be returned once completed.

7. Legal guarantees

You benefit from the legal guarantee of conformity (articles L217-3 and following of the French Consumer Code) and the guarantee against hidden defects (articles 1641 and following of the French Civil Code).

8. Copyright

Buying a painting transfers ownership of the physical work only. All reproduction and representation rights remain with the artist (article L111-3 of the French Intellectual Property Code): the painting may not be reproduced, printed, or used commercially without written permission.

9. Personal data

The data needed to process your order is handled as described in the privacy policy.

10. Disputes and mediation

In the event of a dispute, please write to me first so that we can find a solution together. You may then use free of charge the consumer mediator: [mediator to be appointed], or the European online dispute resolution platform at ec.europa.eu/consumers/odr. French courts have jurisdiction.